User 94% Over the last10 years we havepaid an averageof 94% of claims. 94% Over the last10 years we havepaid an averageof 94% of claims. *Office of National Statistics, 2022 An estimated 149.3 million working days were lost because of sickness or injuryin the UK in 2021, equivalent to 4.6 days per worker*. MEB construction balloonuser-outlinefriendly-voicetelephone email <?xml version="1.0" encoding="utf-8"?> toolbox starstar-1sterling-pound-sign-of-moneyhearttrophy speech-bubblepound-sterling contactclipboardprescriptionprescription-1paperfilehandshakealarm-clockeditwriting twitter linkedin instagram youtube facebook

About Us

A warm welcome

With over 133 years’ experience providing income protection and support, we understand peace of mind matters when it comes to what’s in your pocket.

Being a mutual business means we’re member-owned and have no shareholders to pay – so every decision is made for people just like you. Adding value to your income protection contract is what matters most to us. With no shareholders, we are able to reinvest back into the business to improve our products and services.

We’re committed to providing the best service possible. Over the years, we’ve won numerous industry awards, and we aim to win many more in the future.

As well as providing award-winning income protection contracts, clarity and transparency is important, that’s why every year we publish clear claim statistics. These figures detail why claims were and were not paid – you can find the latest set here.

 

1890

We opened our doors!

1997

Paul Hudson became CEO

2017

Launched Income Assured Enhanced

2018

Launched My Earnings Protected

2019

Move to Mutuality House

2022

Launch of our digital platform

2022

Andy Morris became CEO

2023

Short-Term Benefit option added to My Earnings Protected

Cirencester Friendly Society

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