Awards
2024
Winner
Best Protection Service
Investment Life & Pensions
Moneyfacts Awards
Winner
Best Financial Protection Provider
What Mortgage Awards 2024
Winner
Customer Care Champion
Michelle West-Wiggins
COVER Customer Care Awards
Winner
Young Insurance Person of the Year
Gabrielle Best
COVER Customer Care Awards
Winner
Outstanding Use of Technology
COVER Customer Care Awards
Highly Commended
Woman of the year - Customer Support
Michelle West-Wiggins
COVER Women in Protection and Health Awards
2023
Winner
Customer Care Champion
Lynne Richards
COVER Customer Care Awards
Winner
Unsung Hero
Sophie Barran-Jones
COVER Women in Protection and Health Awards
Winner
Best Protection Service
Investment Life & Pensions
Moneyfacts Awards
Winner
Best Financial Protection Provider
What Mortgage Awards 2023
Highly Commended
Best Insurer for Protecting the Income of People with Higher Risk Occupations
Protection Guru
Gold Accreditation
Investors in People
2022
Winner
Intermediary Support Champion
Josh Padfield
Cover Customer Care Awards
Winner
Best Financial Protection
What Mortgage Awards 2022
Highly Commended
Best Insurer for Protecting the Income of People with Higher Risk Occupations
Protection Guru
Highly Commended
Best Income Protection Provider
Investment Life & Pensions
MoneyFacts
4 Star
Pension and Protection Sector
Financial Adviser Service Awards
2021
Winner
Best Income Protection Service
What Mortgage Awards 2021
2020
Winner
Best Income Protection Service
What Mortgage Awards 2020
Winner
Service Beyond the Call of Duty
Investment Life & Pensions
Moneyfacts
Silver Accreditation
Investors in People
Highly Commended
Best New Product
Innovation Award (Children’s Critical Illness Cover)
Cover Excellence Awards 2020
Highly Commended
Best Income Protection Provider
Investment Life & Pensions
Moneyfacts
2019
Highly Commended
Service Beyond The Call Of Duty
Investment Life & Pensions
Moneyfacts
Highly Commended
Best Income Protection Provider
Investment Life & Pensions
Moneyfacts
2018
Highly Commended
Service Beyond The Call Of Duty
Investment Life & Pensions
Moneyfacts
Highly Commended
Best Income Protection Provider
Investment Life & Pensions
Moneyfacts
2017
Winner
Customer Service ‘Above and Beyond’ Team
COVER Customer Care Awards 2017
Highly Commended
Best Income Protection Service
Investment Life & Pensions
Moneyfacts
Highly Commended
Best Income Protection Provider
Investment Life & Pensions
Moneyfacts
Commended
Service Beyond the Call of Duty
Investment Life & Pensions
Moneyfacts
2016
Highly Commended
Best Income Protection Provider
Investment Life & Pensions
Moneyfacts
2015
Winner
Innovation Award
Investment Life & Pensions
Moneyfacts
Highly Commended
Best Income Protection Provider
Investment Life & Pensions
Moneyfacts
Commended
Service Beyond the Call of Duty
Investment Life & Pensions
Moneyfacts
2014
Highly Commended
Best Income Protection Provider
Investment Life & Pensions
Moneyfacts
Commended
Service Beyond the Call of Duty
Investment Life & Pensions
Moneyfacts
2013
Highly Commended
Service Beyond the Call of Duty
Investment Life & Pensions
Moneyfacts
Commended
Best Income Protection Provider
Investment Life & Pensions
Moneyfacts
4 Star Award
Life and Pensions Providers
Financial Adviser Service Awards
2012
Winner
Service Beyond the Call of Duty
Investment Life & Pensions
Moneyfacts
Highly Commended
Best Income Protection Provider
Investment Life & Pensions
Moneyfacts
5 Star Award
Life and Pensions Provider
FTAdviser.com Online Service Awards