User 94% Over the last10 years we havepaid an averageof 94% of claims. 94% Over the last10 years we havepaid an averageof 94% of claims. *Office of National Statistics, 2022 An estimated 149.3 million working days were lost because of sickness or injuryin the UK in 2021, equivalent to 4.6 days per worker*. MEB construction balloonuser-outlinefriendly-voicetelephone email <?xml version="1.0" encoding="utf-8"?> toolbox starstar-1sterling-pound-sign-of-moneyhearttrophy speech-bubblepound-sterling contactclipboardprescriptionprescription-1paperfilehandshakealarm-clockeditwriting twitter linkedin instagram youtube facebook

2024

Winner

Customer Care Champion

Michelle West-Wiggins

COVER Customer Care Awards

Winner

Young Insurance Person of the Year

Gabrielle Best

COVER Customer Care Awards

Winner

Outstanding Use of Technology

COVER Customer Care Awards

Highly Commended

Woman of the year - Customer Support

Michelle West-Wiggins

COVER Women in Protection and Health Awards