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User<?xml version="1.0" encoding="UTF-8"?>94%Over the last10 yearswe havepaid an averageof 94% of claims.94%Over the last10 yearswe havepaid an averageof 94% of claims.*Office of National Statistics, 2022An estimated149.3 millionworking days were lost because of sickness or injuryin the UK in 2021, equivalent to 4.6 days per worker*.MEBconstructionballoonuser-outlinefriendly-voicetelephoneemail<?xml version="1.0" encoding="utf-8"?>toolboxtwitterlinkedininstagramyoutubefacebook

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Customer Care Champion

Sara Carpenter

COVER Customer Care Awards

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