Friendly Voice

No matter what life throws at you, each experience can affect people differently. Whether it’s illness, injury, mental health concerns or carer arrangements, our Friendly Voice service (provided by RedArc) provides our Members with a dedicated Personal Nurse to provide help and support tailored to their situation, completely free of charge.

For as long as you need it, your Personal Nurse can provide you or your partner with practical help, emotional support, therapies and even a second medical opinion.

HOW TO ACCESS

Call Friendly Voice on 01244 625180 (office hours 9am – 5pm, Monday to Friday) and simply quote your Membership Number.

Here’s just some of the help RedArc offers:

CASE STUDY

In January of 2026, Katie’s world was completely shattered. Her dearly beloved Mum Tina, whom she had been close with her whole life, unexpectedly passed away after suffering from a heart attack.

Not only a month after her Mum’s passing, Katie also suffered from a miscarriage and was admitted to hospital that night. Frightened, heartbroken, she felt completely isolated and lost.

Katie called our team at Cirencester Friendly to claim on her income protection. She was grateful for the quick assessment of her case, resulting in a fast payment.

After hearing her situation, our team also referred her to Friendly Voice; our wellbeing and support service provided by RedArc.