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User <?xml version="1.0" encoding="UTF-8"?> 94% Over the last10 years we havepaid an averageof 94% of claims. 94% Over the last10 years we havepaid an averageof 94% of claims. *Office of National Statistics, 2022 An estimated 149.3 million working days were lost because of sickness or injuryin the UK in 2021, equivalent to 4.6 days per worker*. MEB construction balloonuser-outlinefriendly-voicetelephone email <?xml version="1.0" encoding="utf-8"?> toolbox starstar-1sterling-pound-sign-of-moneyhearttrophy speech-bubblepound-sterling contactclipboardprescriptionprescription-1paperfilehandshakealarm-clockeditwriting twitter linkedin instagram youtube facebook

2025 Claim Statistics

We’re committed to supporting our Members when they need us most. By publishing our claim statistics, our intentions are to help you and your clients make an informed choice when selecting income protection cover and to help ensure submitted claims are valid. Check out our 2025 highlights below!

Highlights

94%

of claims were paid in 2025

Over
£10.7m

was paid in benefit to Members*

Top
3

reasons for claiming were Back/Neck/Shoulder/Muscular/Arthritis, Hip/Knee and Mental Health

35
years

longest claim

Average
Age

Male - 41 years old
Female - 42 years old

£54,195

highest annual payment

*Including all benefit payments for income protection, My Extra Benefits, and Children’s Critical Illness Support.

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