WEBVTT

00:00:00.000 --> 00:00:13.000
[Atmospheric Music Playing]

00:00:14.760 --> 00:00:15.430
What is it?

00:00:36.139 --> 00:00:36.689
<v Paul>Ridiculous,</v>

00:00:36.770 --> 00:00:37.229
<v Paul>really,</v>

00:00:37.569 --> 00:00:40.369
just messing around with my daughter Ellie and did my knee in.

00:00:41.200 --> 00:00:41.900
I won't lie,

00:00:42.080 --> 00:00:43.200
it was scary.

00:00:43.959 --> 00:00:44.779
But Cirencester Friendly,

00:00:45.000 --> 00:00:46.630
they didn't just process my claim,

00:00:46.919 --> 00:00:48.560
they understood what mattered most.

00:00:48.799 --> 00:00:49.759
But getting back to work,

00:00:49.880 --> 00:00:50.119
yeah,

00:00:50.759 --> 00:00:51.669
but more importantly,

00:00:52.000 --> 00:00:53.419
getting back to hanging out with my daughter.

00:00:55.860 --> 00:00:58.529
I've been shaping gardens for 20 years.

00:00:58.860 --> 00:01:00.099
It's not just work.

00:01:00.340 --> 00:01:02.259
It's watching something grow,

00:01:02.569 --> 00:01:04.239
creating something that lasts.

00:01:04.660 --> 00:01:07.830
It's been a rough journey with the arthritis diagnosis,

00:01:08.220 --> 00:01:09.239
not being able to work,

00:01:09.699 --> 00:01:12.660
and then there was the house fire which took everything from me.

00:01:14.459 --> 00:01:15.849
But Cirencester Friendly

00:01:16.019 --> 00:01:17.239
didn't just see my claim,

00:01:17.779 --> 00:01:18.779
they saw me

00:01:19.099 --> 00:01:20.839
and my struggles with the forms.

00:01:21.260 --> 00:01:23.489
My situation just changed completely.

00:01:23.860 --> 00:01:26.110
The grant alongside my payments,

00:01:26.419 --> 00:01:27.760
it wasn't charity.

00:01:28.019 --> 00:01:29.349
It was someone saying,

00:01:29.580 --> 00:01:31.300
we understand what you're going through.

00:01:34.129 --> 00:01:36.110
The diagnosis changed everything.

00:01:36.500 --> 00:01:37.580
Double mastectomy,

00:01:37.860 --> 00:01:39.120
chemotherapy.

00:01:39.459 --> 00:01:41.319
Now I'm the one needing care.

00:01:41.660 --> 00:01:43.019
Through Friendly Voice,

00:01:43.300 --> 00:01:45.779
they connected me to services I didn't even know

00:01:45.779 --> 00:01:48.809
were part of my income protection with Cirencester Friendly.

00:01:49.139 --> 00:01:52.319
Then that extra financial support for childcare.

00:01:52.580 --> 00:01:54.209
It wasn't about the money though.

00:01:54.419 --> 00:01:56.879
It was about knowing my children were cared for

00:01:57.059 --> 00:01:58.540
while I focused on healing.

00:02:01.379 --> 00:02:02.680
Mental health

00:02:03.059 --> 00:02:04.639
is still hard to talk about,

00:02:05.139 --> 00:02:07.599
but Cirencester Friendly listened without judgement.

00:02:07.900 --> 00:02:11.559
The income protection meant I could focus on getting better without worrying.

00:02:12.500 --> 00:02:16.309
Now I'm working towards helping others find their way through similar storms.

00:02:17.419 --> 00:02:20.660
Sometimes the path forward leads somewhere unexpected,

00:02:20.940 --> 00:02:21.880
but better.

00:02:22.460 --> 00:02:24.580
They were there when I needed them most.

00:02:25.570 --> 00:02:27.300
They helped me get back to being me.

00:02:28.389 --> 00:02:30.630
Sometimes the biggest difference isn't in the policy.

00:02:31.380 --> 00:02:33.179
It's in the support that comes with it.

00:02:34.179 --> 00:02:36.479
That's what makes Cirencester Friendly different.

00:02:37.320 --> 00:02:39.610
They protect more than your income.

00:02:39.919 --> 00:02:41.860
They understand your way of life.

00:02:42.690 --> 00:02:43.509
They protect

00:02:43.850 --> 00:02:44.850
the everyday.