[Atmospheric Music Playing]
What is it?
Paul: Ridiculous,
Paul: really,
just messing around with my daughter Ellie and did my knee in.
I won't lie,
it was scary.
But Cirencester Friendly,
they didn't just process my claim,
they understood what mattered most.
But getting back to work,
yeah,
but more importantly,
getting back to hanging out with my daughter.
I've been shaping gardens for 20 years.
It's not just work.
It's watching something grow,
creating something that lasts.
It's been a rough journey with the arthritis diagnosis,
not being able to work,
and then there was the house fire which took everything from me.
But Cirencester Friendly
didn't just see my claim,
they saw me
and my struggles with the forms.
My situation just changed completely.
The grant alongside my payments,
it wasn't charity.
It was someone saying,
we understand what you're going through.
The diagnosis changed everything.
Double mastectomy,
chemotherapy.
Now I'm the one needing care.
Through Friendly Voice,
they connected me to services I didn't even know
were part of my income protection with Cirencester Friendly.
Then that extra financial support for childcare.
It wasn't about the money though.
It was about knowing my children were cared for
while I focused on healing.
Mental health
is still hard to talk about,
but Cirencester Friendly listened without judgement.
The income protection meant I could focus on getting better without worrying.
Now I'm working towards helping others find their way through similar storms.
Sometimes the path forward leads somewhere unexpected,
but better.
They were there when I needed them most.
They helped me get back to being me.
Sometimes the biggest difference isn't in the policy.
It's in the support that comes with it.
That's what makes Cirencester Friendly different.
They protect more than your income.
They understand your way of life.
They protect
the everyday.