Who are we?
Expert knowledge with a personal service providing award-winning Income Protection
We’ve been Income Protection providers since 1890, and because we only offer individual protection products, we have a real interest in being good at what we do! With a strong focus and commitment when it comes to growing the protection market.
We passionately believe by working together, we can grow the protection market.
As a Mutual Society, we are not only there when our Members need us most, with the Membership now totalling over 44,000 and continually growing. We also go above and beyond to ensure that our contracts deliver more than just a contractual financial pay-out.
1890
We opened our doors!
1997
Paul Hudson became CEO
2017
Launched Income Assured Enhanced
2018
Launched My Earnings Protected
2019
Move to Mutuality House
2022
Launch of our digital platform
2022
Andy Morris became CEO
2023
Short-Term Benefit option added to My Earnings Protected
Who can support you?
Adviser Services
Our Adviser Services Team can assist with any product, agency, or commission enquiries.
Member Services
Our Member Services Team can help with any existing contract enquiries, including amendments to existing contracts.
Sales & Marketing
Our Sales & Marketing Teams can support with growing your income protection business.
For BDM Relationship Support, please email sales@cirencester-friendly.co.uk
Claims
Our Claims Team can assist with all Claims related enquiries.
Email us: claims@cirencester-friendly.co.uk
Underwriting
Our Underwriting Team are on hand for any pre-sale or application enquiries.
Email us: underwriting@cirencester-friendly.co.uk
Literature
For any product, claims or general literature to support your Income Protection needs, please click below.
Importance of IP
Our Products
My Earnings Protected
My Earnings Protected, our pure Income Protection contract is available through financial advisers as well as mortgage and Protection Advisers.
Income Assured Enhanced *
Our Income Assured Enhanced contract follows the traditional ‘Holloway principle’ first introduced by leading industrialist George Holloway in the late 19th Century.
* Advisers must be authorised to advise on investment business (formerly CF30)Awards

WINNER
What Morgage Awards 2022
Best Financial Protection Provider
HIGHLY COMMENDED
Moneyfacts Investment Life & Pensions 2022
Best Income Protection Provider

WINNER
Financial Adviser Service Awards 2022
4 Star Winner Pension & Protection
We're here to help
Call us
0800 587 5098
Email us
info@cirencester-friendly.co.uk