Media Content Library

Bite-size Claims

Episode 1

Welcome to our bite-size claims series! In episode one, we will discuss the benefits of a Mutual for you and your client, as well as chatting through how we at Cirencester Friendly assess a claim.

Episode 2

Continue the series with episode two, where our Claims Team will chat you through what you should do when your client needs to claim, and how you can help your client with the process.

Episode 3

What should your client check before making a claim? Here’s a snapshot of what information we will need to begin a claim, as well as important details your client will be asked to provide.

Episode 4

It’s common to be asked what and how a client is paid in the event of a claim. Our Claims Team chat you through what to expect, and what could potentially impact your client’s benefit.

Episode 5

Our support extends outside of claim. In this final video, we chat through the added-value benefits available to your client as part of their contract, and the support your client will receive whilst in claim with us.